Help

Q. I am having trouble applying for a position, creating a profile or uploading my résumé to condenastcareers.com. What should I do?
A. Please ensure that your computer's operating system and browser are compatible with our site.

If your operating system and browser match the recommended specifications listed above and you are still experiencing difficulties, please send an email to: careers@condenast.com.

Q. When I try to log in to condenastcareers.com, why do I receive the error message: "Error - this email address already exists in the system"?
A. Returning candidates will get this message if they are trying to log in and forget to sign in as a "Returning Candidate." If you already have an account in the system, you must identify yourself as "Returning Candidate" to proceed. Only new users should create new accounts.

Q. What if I have forgotten my username or password?
A. If you forget your username or password, go to the log-in screen and click "Forgot your username?" or "Forgot your password?" The system will ask you to fill in some personal details that will help identify your account. Please follow the instructions that follow.

If after reading the FAQs on this site, you still need help with your Condé Nast Careers profile or application to a specific job, please email us at: careers@condenast.com. Thank you.